Who we are

Our website address is: https://acousticguitarweekends.com

Acoustic Guitar Weekends (“we”, “us”, “our”) provides information about guitar-focused weekend events, workshops, and related experiences, and allows visitors to register interest, subscribe to updates, and purchase event tickets.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies last for one year.

If you visit our login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes the login cookies.

If you edit or publish content, an additional cookie may be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article edited. It expires after one day.

We also use cookies to support:

Website functionality
Analytics and performance monitoring
Event ticket purchases via WooCommerce

Embedded content from other websites

Pages on this site may include embedded content (for example videos, images, maps, or articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that service.

Contact forms, newsletters, and event registrations

When you submit a contact form, subscribe to updates, or register interest in an event, we collect the personal information you provide (such as name and email address). This information is used solely for communication related to Acoustic Guitar Weekends, including newsletters, event updates, and relevant announcements.

We do not sell or rent your personal information to third parties.

Payments and event bookings

When purchasing event tickets or related products through the site, payment processing is handled securely by third-party payment providers integrated with WooCommerce. We do not store your full payment card details on our servers.

Transaction information may be retained for administrative, accounting, and legal purposes.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service.

We may share necessary data with trusted service providers who support website hosting, email delivery, analytics, and payment processing, strictly for operational purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve follow-up comments automatically.

For users who register on the site (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit this information.

Contact form submissions and newsletter subscriptions are retained only for as long as they are relevant to the purpose for which they were collected.

What rights you have over your data

If you have an account on this site, have left comments, or have subscribed to updates, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data.

This does not include any data we are required to retain for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Data may be processed or stored on servers located outside Australia, depending on our hosting and service providers, but is handled in accordance with applicable privacy laws.